Given the situation in the world right now, it is likely that you will be rethinking your sales teams, sales events, how you keep in touch with customers and how you will hit your targets.
And yet now can be the time for us to think about the future and the new beginning – or next normal – that will emerge when we all get through the peak of this.
And we understand that most of our attention is on keeping safe at the moment – without getting outside help or spending money on marketing or people development. Appreciating staff in many dealerships are still on furlough and new working environments and practices inform how we go about our everyday activities of selling cars – and repairing them.
You may have booked a Sales Event or Campaign, and we will be doing everything we can to ensure that the approach is adapted to your local needs – for example staggered face to face or telephone appointments or virtual zoom calls for staged sales process, to minimise showroom traffic and ensure a safe environment for all.
You may want to consider using our contact team to plug the gap for customer contact, for example, MOT reminders and bookings or finance renewals – so consider our skilled contact team. You might also want to consider our sales coaching to get to grips with smashing your target or a clever campaign to get the most out of your database – and you know that we add the difference that makes the difference.
We look forward to supporting you in whatever way works for – us both.
In the meantime, we wish you safety and health.
Simon and Jane