Remote Call Handling
UK-based contact centre for car dealerships.
Results driven contact centre for effective campaigns
WhiteTEC’s Contact Team is built from only the best and most experienced call handlers. Natural on the phone, professional, polite, authentic and always respectful. We understand that you will have individual requirements.
We work with you to design and tailor solutions to suit your specific needs. Our contact team are unscripted in their approach and focus on delivering natural, intelligent and constructive conversations with customers.
Connecting with your Dealership or business prospects in a positive way delivers quality sales and aftersales leads and appointments for you.
Maximising your ROI is our primary objective, using our proven approach in Sales Events and prospecting, our remote call handling and contact team are able to provide you with a variety of solutions to build your sales and aftersales pipeline, that are full of opportunities.
Fully approved UK-based operations
Relying on an outsourced call centre to handle customer conversations can be daunting – however, with WhiteTEC, we make it as seamless as possible.
We handpick the right people to take or make calls with your customers, engaging with the marketing or event they are associated with to get the best results – quality appointments, boosted interest and sale-readied.
WhiteTEC’s contact centre adheres to all regulations surrounding data privacy, and operate within stringent processes to handle the customer data being worked with so you can rest assured.
Tailored & results-driven service
Each campaign involving our dedicated team of contact specialists is carefully tailored to each dealerships needs. This ensures customers experience the best journey from start to finish.
All calls are specifically answered or made as if the team is part of the dealership itself, with localised numbers being used for added authenticity.
WhiteTEC works closely with dealers to maximise the prospect data from their CRM system to ensure calls product a great level of results – in turn improving sales of any campaign.
Many dealers take the rich data provided following our contact centre work to then optimise their own database further, updating GDPR criteria and contact information where needed – this provided even more value for money.